Ensure that you actually come and collect your refill medications.
Today is the 26th of March. If you have not come and collect your medication since the 19th of February and your next appointment is on the 5th of May, that means I am perfectly within my rights, to supply you up to your next appointment only. True or False?
Answer: False. Because when the patient has a friend who is one of the pharmacy technicians..all the patient has to do is just go and talk to his friend.. and thereby overturning your decision. *Damn pissing off.
Be responsible for your child's medication.
Scenario 1: If you have a prescription for your child who is only 8 years old, you are expected to listen to what the pharmacist has to say while the pharmacist is dispensing. Common sense right?
What you don't do. You don't send your 8 year old kid to the counter and expect us to explain all the instructions to the kid while you are actually there sitting on the chair and staring at us. And after that, turn around and ask us to explain you again what you were supposed to do. This could have been avoided if you had just got your lazy ass off the chair and came up to the counter.
Read the instructions that are written on the medication.
I wrote there Paracetamol syrup 5 ml 3 times daily. Parents then came back and ask me, so I am supposed to give them 5 times a day. Err what? come again?
I give up.